Privacy Policy
EuropeTaxi — com.airports.taxi.driver
Last updated: March 18, 2026
1. Introduction
EuropeTaxi places great importance on the protection of your personal data. In this privacy policy, we explain which data we collect, why we do so, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).
This privacy policy applies to all services offered by EuropeTaxi through our mobile application (com.airports.taxi.driver) and related communication channels.
2. Data Controller
The controller responsible for the processing of your personal data is:
EuropeTaxi
Email: info@airporttransfer.be
Website: www.airports-taxi.com
3. What Data Do We Collect?
3.1 Data You Provide
- Name — first and last name
- Contact details — email address, phone number
- Address details — pickup address and destination
- Travel details — date, time, flight number, number of passengers
- Payment details — if applicable for online payment
- Other information — special requests (child seat, extra luggage, etc.)
3.2 Location Data (via mobile app)
When you use our mobile application, we collect the following location data:
- Precise Location (GPS): We collect your exact GPS coordinates (latitude and longitude) for matching drivers with rides, navigation, and real-time tracking.
- Foreground Location: When the app is open and in use, your location is collected for ride coordination.
- Background Location: When you are logged in as a driver and available, the app may collect your location in the background to match you with ride requests in your area.
Purpose of location collection:
- Matching drivers with ride requests based on proximity
- Real-time tracking so passengers can follow their driver's location
- Calculating distances and estimated arrival times
- Safety and coordination during active rides
You can disable location access at any time through your device settings. However, this may limit the app's functionality for ride dispatch.
3.3 Automatically Collected Data
- IP address and device information
- Browser type and operating system
- Device type, unique device identifiers
- Push notification tokens for ride requests and updates
4. How Do We Use Your Data?
| Purpose | Legal Basis |
|---|
| Executing your taxi booking | Performance of contract |
| Contacting you about your reservation | Performance of contract |
| Processing payments | Performance of contract |
| Customer service and support | Legitimate interest |
| Improving our app and services | Legitimate interest |
| Collecting location data for ride dispatch and tracking | Performance of contract / Consent |
| Complying with legal obligations | Legal obligation |
| Sending offers and newsletters | Consent |
5. How Long Do We Retain Your Data?
We do not retain your personal data longer than strictly necessary for the purposes for which it was collected:
- Booking data: up to 2 years after the last ride
- Financial data: 7 years (legal retention obligation)
- Real-time location data: temporarily in memory, automatically deleted after the ride ends or when you go offline
- Ride history (pickup/dropoff locations): up to 2 years after the last ride
- Chat history: maximum 12 months
6. Sharing with Third Parties
We only share your personal data with third parties when necessary for our service delivery:
- Drivers and transport partners — for the execution of your ride (including location data for real-time tracking)
- Passengers — driver name, vehicle details, and real-time location are shared during active rides
- Payment processors — for secure transaction processing
- Hosting and IT service providers — for the management of our app
- Law enforcement — when required by law or legal process
We never sell your data to third parties. We conclude a data processing agreement with all processors to safeguard the security of your data.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include:
- SSL/TLS encryption of all data transfers
- Secured servers and databases
- Restricted access to personal data on a need-to-know basis
- Regular evaluation of our security measures
8. Your Rights (GDPR)
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: You can request which data we process about you.
- Right to rectification: You can have incorrect data corrected.
- Right to erasure: You can request the deletion of your data.
- Right to restriction: You can request restriction of the processing of your data.
- Right to data portability: You can receive your data in a common format.
- Right to object: You can object to the processing of your data.
To exercise your rights, please contact us at info@airporttransfer.be. We will respond to your request within 30 days.
If you have a complaint about the processing of your personal data, you can submit it to the Data Protection Authority (GBA): www.gegevensbeschermingsautoriteit.be
9. Children
Our app is not intended for children under 16. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
EuropeTaxi reserves the right to modify this privacy policy. Changes will be published on this page with an updated date. We recommend that you consult this page regularly.
11. Contact Us
If you have questions about this privacy policy or about the processing of your personal data, please contact us:
EuropeTaxi
Email: info@airporttransfer.be
Website: www.airports-taxi.com